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Guarantee
All gifts ordered from Heartwarming Treasures are covered by our satisfaction guarantee that if either the sender or the gift recipient is not completely satisfied with the quality of a delivered product, or it is in any way damaged prior to receipt, it will be replaced.

Returns
Gifts must be returned within 30 days of shipment, and should be shipped in their original packaging to preserve the quality of the gift. Items damaged on the return shipment may be subject to a restocking fee. The gift may be exchanged for another gift of equal or greater value or a gift certificate toward any future purchase. Please contact our customer service department toll free at (866) 332-6904 for more details.

Substitutions
Product selections vary depending upon availability and may be substituted for similar items of equal or greater value. During summer months, chocolates will be substituted when shipments are sent UPS ground to prevent melting.

Local delivery in Seattle
Includes hand-delivery to downtown and the following surrounding areas in King and Snohomish County: Marysville, Everett, Mukilteo, Arlington, Stanwood, Lake Stevens, Snohomish, Monroe, Bothell, Woodinville, Mill Creek, Mountlake Terrace, Edmonds, Lynnwood, Shoreline, Seattle, Sea-Tac, West Seattle, Kenmore, Kirkland, Juanita, Bellevue, Clyde Hill, Medina, Mercer Island, Newcastle, Redmond, Sammamish, Issaquah, and Renton.

UPS Shipping Services
We offer all UPS shipping services within the United States, including 1-Day Air, 2-Day Air, 3-Day Air and ground shipping.

Packaging
Gifts for shipping are packaged as one unit per box unless otherwise specified. Orders of 50 baskets or more delivered to the same address may be shipped pallets for ease of delivery.

Gift Wrapping
We will gladly gift wrap your order in elegant gold wrapping for an additonal $2.00 fee. Simply select "gift wrap" when placing your order.

Shelf Life
All of the products contained in our gift baskets are non-perishable, and have minimum shelf life of 6-9 months. Smoked salmon products do not require refrigeration until opened and have an extended shelf life of 5-7 years.

Call us toll free for more information (866) 332-6904 or email us at
heartwarmingtreasures@yahoo.com



Order Online or Call Us Toll Free (866) 332-6904
Items may vary depending on availability. Custom orders welcome.
Copyright Heartwarming Treasures 1989-2008. All rights reserved. Updated 06.08.2008.